Privacy Policy
for me977 Philippines

me977 ("we," "us," or "the Company") operates the online gaming and sports betting platform accessible at me977.net (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "Player," or "User") who access or use the Platform.

This Privacy Policy explains what personal information me977 collects, why we collect it, how we use and protect it, and what rights you have in relation to your data. This Policy applies to all personal data collected through the me977 Platform, including via the website, any associated mobile applications, and all related services.

If you do not agree with this Privacy Policy, please discontinue use of the Platform and close your account. For questions or concerns about your privacy, contact us at [email protected].

me977 collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties in connection with our services. The categories of personal data we collect include:

me977 does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

me977 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and manage your me977 account, including verifying your identity and eligibility to use the Platform.
• Service delivery: To process deposits and withdrawals, settle bets, award bonuses, and provide all gaming and betting services available on the Platform.
• KYC and AML compliance: To fulfill our obligations under Philippine anti-money laundering laws, including verifying your identity, monitoring transactions, and reporting suspicious activity to the appropriate authorities.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyze usage patterns, troubleshoot technical issues, and develop new features and services.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other security threats.
• Responsible gaming: To monitor gaming behavior, enforce responsible gaming limits, and identify players who may need support.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time through your account settings.
• Legal compliance: To comply with applicable Philippine laws, regulations, and regulatory requirements, including those of PAGCOR and the National Privacy Commission.

me977 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

Under the Philippine Data Privacy Act of 2012, me977 processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform our contract with you — specifically, to provide the gaming and betting services you have registered for on the me977 Platform.
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering laws, PAGCOR regulatory requirements, and tax obligations.
• Legitimate interests: Processing is necessary for me977's legitimate business interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

me977 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Third-party services that assist us in verifying your identity and complying with AML obligations.
• Game content providers: Licensed game studios and software providers whose games are available on the me977 Platform, to the extent necessary to deliver their services.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where required by law or regulatory obligation.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or applicable law.

me977 uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, maintain session security, and analyze how the Platform is used. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and display options, to personalize your experience.
• Analytics cookies: Collect anonymized data about how players use the Platform, helping us identify areas for improvement. This data does not identify you personally.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our campaigns. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the me977 Platform. For more information on managing cookies, refer to your browser's help documentation.

me977 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• Data encryption at rest: Sensitive personal data stored on our servers is encrypted using strong encryption algorithms.
• Access controls: Access to personal data is restricted to authorized me977 personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-factor authentication: me977 supports two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular security audits: Our systems and infrastructure are subject to regular security assessments and penetration testing.
• Incident response: me977 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

While me977 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your me977 account credentials.

me977 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our general retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you as an individual.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by me977:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of access: You may request a copy of the personal data me977 holds about you, along with information about how it is being processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. You can update most of your account information directly through your me977 account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our demonstrating compelling legitimate grounds.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days, as required by the Data Privacy Act of 2012. We may need to verify your identity before processing your request.

The me977 Platform is strictly intended for persons aged 21 years and above. me977 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register for or use the me977 Platform.

If me977 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the me977 Platform, please contact us immediately at [email protected].

me977 primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to, or processed by, service providers located outside the Philippines — for example, cloud infrastructure providers or international game content studios.

Where such transfers occur, me977 ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act of 2012. These safeguards may include contractual data protection clauses, adequacy assessments, or other mechanisms recognized by the National Privacy Commission.

By using the me977 Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

me977 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. The most current version of this Privacy Policy will always be available on the Platform at me977.net/privacy-policy.

Where changes are material, me977 will notify registered players via email or in-platform notification at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how me977 is protecting your personal information.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way me977 handles your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Platform: me977.net
• Response time: We aim to respond to all privacy-related inquiries within 30 days of receipt.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.

For responsible gaming concerns, please visit our Responsible Gaming page or contact the PAGCOR responsible gaming hotline for professional support. me977 is committed to the wellbeing of all Filipino players on our platform.